Shamshuipo Integrated Home Care Service Team

Introduction

“Shamshuipo Integrated Home Care Service Team” (SSPIHCST) was formerly known as “Pak Tin Home Help Service Centre” and “Shek Kip Mei Home Help Service Centre”. The Pak Tin Centre was established in 1976 and the Shek Kip Mei centre was established in 1986. 

Following the re-engineering of Community Support Services for Elders by Social Welfare Department in 2003, these two centres were combined and renamed as “Shamshuipo Integrated Home Care Service Team” and further strengthened our services for the needy who are living in the community.

Service Target

• Seniors aged 60 or above who live in the community
• Persons with disabilities or illnesses
• Individuals and families with social needs 

Eligibility

All age groups are eligible to apply the service. Applicants must be Hong Kong citizens and living in the community. Escort service can be provided for residents of residential units while they are on home leave. (Priority will be given to those low-income individuals or families which are lack of social support)

Application for Service

• Persons in need can apply services for “Ordinary Case” or “Frail Case” through the following procedures: 

Case Category	Ordinary Case (No to mild level of impairment)		Frail Case (Assessed to be in the state of moderate or severe level of impairment by the Standardized Care Need Assessment Mechanism for Elderly Services of Social Welfare Department)
Procedure	Referred by Social Welfare Department or Medical units	Self-referred or Referred by others	Referred by Social Welfare Department or Medical units
	Interview and Assessment by our team Eligible for service Our staff contact applicant for service arrangement		Interview and Assessment by Standardized Care Need Assessment Mechanism Office of Social Welfare Department Eligible for service Our staff contact applicant for service arrangement

Withdrawal

• Our registered social workers/nurses will conduct regular assessment and review to update the situations of service users. According to the latest conditions of service users, services will be revised or terminated. 
• Service users may request for service termination anytime. Before termination, social workers will try to ensure the users can have alternative resources to cater their needs. 

Office hours

Monday to Saturday (Public Holidays inclusive)	8:30am- 6:00pm
Sundays and the 1st  to 3rd day of Lunar New Year	Closed (but services can be arranged for service users with special needs)

Service Boundary

Case Category	Ordinary Case	Frail Case
Service Boundary	Shek Kip Mei Estate : Mei Yue House, Mei Ying House, Mei Leong House, Mei Sang House, Mei Shing House, Mei Wui House, Mei Yick House, Mei Yin House, Block 19 - 24, Block 42 – 44) (Including former Shek Kip Mei Estate Block 14 - 44 area), Mei Kwai House, Mei Cheong House Pak Tin Estate: Southern areas of Pak Wan Street including, Pak Tin Estate (Block 1-3 and 9-11, Shing Tin House, Cheong Tin House, Shui Tin House, On Tin House, Lai Tin House, Wan Tin House, Tai Tin House) Ho Lok Court: The entire court Tai Hang Sai Estate and Hoi Ying Estate:The entire estate  Pak Tin and Tai Hang Sai Private Housings: Nam Cheong Commercial Building, Tin Fung House, Pak Yuk House, Po Tin Building, Fook Tin Building, Kam Yuck Building, Ample Building Other Private Housings: Un Chau Street 86-298 (Even no.), Wai Wai Road (Even no.), Shunning Road 1-85(Odd no.), 2-98 (Even no.), Castle Peak Road 101-213 (Odd no.), 58-186(Even no.), Kiu Kiang Street157-163(Odd no.), 156-172 (Even no.), Kowloon Road 1-9 (Odd no.), 2-18 (Even no.), Camp Street 147-173 (Odd no.), 124-148 (Even no.), Kiu Yam Street 1-7 (Odd no.), 2-22 (Even),Po On Road 1-65 (Odd no.), 2-36 (Even no.), Pratas Street 167B-201(Odd no.), 158-190 (Even no.), Tonkin Street 40-58 (Even no.), Cronin Garden, Heya Green, Merlin Centre	Sham Shui Po District

Services for Frail cases

• Care management
• Personal care
• Day Care services
• Day respite service
• Counselling services
• Home making and meal services
• Transportation and escort services
• Basic and special nursing care
• Rehabilitation exercises
• Carer support services
• Home respite service
• 24-hour emergency support
• Environmental risk assessment and home modifications

Services for Ordinary cases

• Personal care
• General household or domestic duties 
• Care for young children
• Environment risk and health assessment
• Provision of meals and laundry service
• Simple nursing care
• Escort
• Home respite service
• Purchase and delivery of daily necessities
• Other services, e.g. carer support services 

Service Charge

• Service charge is based on a sliding scale with reference to financial situations of applicants. It may be revised annually.

Inquiries and Comments

For any inquiries and comments, please contact us on 2776 5712 or visit our team in person during opening hours.